Terms & Conditions of Sales
Article 1 - This contract concerns the rental of a gîte or guest room, made available to the tenants mentioned on the back of this document. This is accommodation within a characterful building (see detailed description of the composition of the accommodation and facilities below).
Article 2 - Length of stay: The tenant signing this contract, concluded for a fixed period, may not under any circumstances claim any right to remain on the premises at the end of the stay.
Article 3 - Conclusion of the contract: The reservation will be validated once the tenant has sent the owner a deposit of 30% of the amount of the rental estimate, either by bank transfer (IBAN: FR76 1220 6008 0056 0275 2280 239 and BIC: AGRIFRPP822 - Crédit Agricole DINAN bank) , or by credit card if you booked directly on our site, as well as a copy of this contract dated & signed. The rental concluded between the parties to this deed may not under any circumstances benefit, even partially, third parties, whether natural or legal persons, unless with the written agreement of the owner. Any violation of this last paragraph would be likely to result in the immediate termination of the rental at the tenant's expense. The rental amount remains definitively acquired by the owner.
The balance of the contract must be paid by bank transfer no later than 48 hours before the arrival date.
Article 4 - Cancellation by the tenant : Any cancellation must be notified to the owners as soon as possible, by email AND telephone call.
a) cancellation before arrival at the premises:
No penalty applied if cancellation 7 days before arrival. 50% penalty if cancellation between 6 and 4 days, 100% penalty 3 days or less from the arrival date.
In the event of partial or full reimbursement to tenants by the owners, the service charges (1%) and the ANCV commission (2.5%) will not be included in the reimbursement.
If the tenant does not show up within 2 hours of the arrival date and time indicated on the contract (i.e. between 5:00 p.m. and 9:00 p.m. on the day of arrival), this contract becomes null and void and the owner may dispose of the accommodation without claiming any reimbursement from the tenant. In the event of absence of the tenants, penalties will be payable within 72 hours.
b) if the stay is shortened, or the arrival date postponed during the stay, due to the tenant, the rental price remains with the owner. No refund will be made.
Article 5 - Cancellation by the owner before arrival: The owner will refund the tenant the full amount paid for the rental. This cancellation will not give rise to any compensation in damages.
Cancellation during the stay: The owner will refund the remaining balance to the tenant pro rata to the remaining days. This refund will be effective within 7 days at the latest. In the event of cancellation of the stay due to the tenant, the remaining days will remain the property of the owner. This cancellation will not give rise to any compensation in damages.
Article 6 - Arrival: The tenant must arrive on the specified day, between 5:00 p.m. and 7:00 p.m., the time slot mentioned in this contract. In the event of late or delayed arrival, the tenant must notify the owner by telephone sufficiently in advance.
Article 7 – Electronic welcome booklet : the link https://notre.guide/lavalleedulaunay can be installed on a tablet, smartphone, or laptop. The information shared in this guide is for informational purposes only. The owner cannot be held responsible for any errors in the information disseminated using this medium.
Article 8 - Inventory: The cleanliness of the accommodation upon the tenant's arrival will be noted in the presence of the tenant when the keys are handed over. Cleaning of the premises (except the guest room), under normal use, is the tenant's responsibility. In the event of abnormal use of the premises, or exceptional soiling, the amount of the cleaning fees will be re-invoiced to the tenant, by deduction from the deposit. Regarding the gîtes, the ""end-of-stay cleaning"" option does not replace the regular maintenance of the accommodation during the stay by the tenants. The end-of-stay cleaning involves: emptying the bins, emptying the dishwasher and putting away the dishes. Vacuuming and washing the floors with a detergent product. Washing the bathrooms and toilets. Leaving the bed linen in place.
Article 9 - Security deposit or deposit: Upon the tenant's arrival, a security deposit, the amount of which is indicated on the front of this contract, is requested by the owner. After the joint establishment of the exit inventory, this deposit is returned, less the possible cost of restoring the premises if damage is noted. In the event of early departure (before the time mentioned in this contract) preventing the establishment of the inventory in the presence of the tenant, the security deposit is returned by the owner within a period not exceeding 10 days. In the event of damage noted after the tenants' departure, photos will be sent with the complaint.
Article 10 - Use of the premises: The tenant must ensure the peaceful nature of the rental and use it in accordance with the intended purpose of the premises. Parties are not permitted in the establishment, except with the agreement of the owners. Quiet is requested between 9 p.m. and 9 a.m. for everyone's well-being.
Article 11 - Capacity: This contract is established for a maximum capacity of people. If the number of tenants exceeds the capacity, the owner may refuse the additional people. Any modification or termination of the contract will be considered at the client's initiative. No refunds will be made.
Article 12 - Animals: This contract specifies whether or not the tenant may stay with one or more domestic animals. In the event of non-compliance with this clause by the tenant, the owner may refuse the stay. In this case, no refund will be made. The tenant will ensure that the peace and quiet of the vacationers on the estate are respected. He will expressly ensure that the garden of the gîte, the exterior of the estate and the surroundings of the hamlet of Launay, as well as the interior of his accommodation, are kept clean. As such, the "End of stay cleaning" option will be charged to the rental contract as part of the reception of pets. The tenant will read the charter for welcoming pets, and agrees to respect the points set out. The reception of animals is possible after the agreement of the owners of the accommodation . A financial contribution will be requested per animal/week of presence. A deposit will be requested at the beginning of the stay and will be returned at the end of the stay if no damage is noted upon the tenant's departure.
Article 13 - Insurance and cancellation insurance: The tenant is responsible for all damages incurred as a result of their actions. They are required to be insured and to provide proof of insurance upon request from the owners. The tenant can take out cancellation insurance offered when booking the accommodation. They will select the ""cancellation insurance"" option when paying by direct booking, or by making a request to the owner, who will contact the insurer. In this case, the contract will be sent directly by email to the tenants, and the payment for the insurance option will be included in the booking form sent by the owners.
Article 14 - Payment of charges: for the Garance gîtes and the Blandine gîte/studio: Cold water, hot water, electricity, heating (19°C) and Wi-Fi charges are included in the rental price, for normal use. For the Morgane and Nolwenn gîtes, water, electricity and Wi-Fi charges are included in the rental price. Regarding electric heating (19°C), a flat rate of €80/week will be charged in addition for periods requiring heating of the premises, or following an express request from the tenants.
Article 15: Slow charging of electric vehicles: a standard French power outlet is available upon request (key box access) in the private parking lot. A meter records energy consumption. This consumption will be billed at €0.35 incl. VAT/KW.
Article 16 - Disputes: Any claim relating to the rental will be handled by the competent Court.